Find out how
Turn customer enquiries into a next step.
PBrain is an AI conversion engine that handles inbound enquiries, understands what customers need and guides conversations towards a callback or appointment. Your team gets involved when their expertise is needed.
Engage the enquiry
Answer customer questions using your approved business information, including enquiries that arrive after hours.
Qualify the opportunity
Gather relevant details, understand the customer’s needs and help them take the next step.
Move it forward
Follow up, schedule a callback or book an appointment through your agreed workflow, with a handover when needed.
Who uses PBrain?
The client logos featured on our How PBrain Works page.
See PBrain in action.
We close your leads, so you can close the deal. PBrain is built around progressing customer conversations towards a meaningful next step.
- Answer the enquiry.
- Progress and qualify the customer.
- Follow up when the conversation goes quiet.
- Hand over with the context intact.
A reply is just the beginning.
Choose an example and watch PBrain turn a general enquiry into information your team can act on.
Capture the customer’s concern and preferred callback details, so your clinic team knows where to begin.
Gather the event type, guest count and date, so your catering team can move straight to the options.
- Grounded in your approved business information.
- Questions shaped around your qualification criteria.
- Follow-up guided by your agreed process.
- A handover when human expertise is needed.
Illustrative example, not a live conversation.
Hi, I’d like to find out about a consultation.
Happy to help. What would you like to discuss during your consultation?
I’d like to understand the options. Could someone call me tomorrow?
Certainly. What time would suit you, and which number should the team call?
After 2 pm would be good. I’ll send my number.
Thank you. I’ll pass your request and preferred time to the clinic team.
Callback requested. Preferred time and contact details captured for your clinic team.
Your process. Your conversion goals.
We configure PBrain around the way your business handles enquiries, then review its behaviour with you before going live.
Watch
We review your enquiry process, qualification questions, routing and handover needs. Your business information and conversion goals shape the AI reference documentation.
Rehearse
Review how PBrain would answer, qualify, follow up and route enquiries before customers see it. We use review meetings for testing and approval as needed.
Live trial
PBrain begins working real enquiries through the agreed channels. Review the conversations and outcomes with your team, then refine the deployment.
When the conversation matters to the sale.
Designed for businesses where customers ask questions, compare options and need guidance before taking the next step.
- Clinics
- Medical aesthetics
- Dentistry
- Catering firms
- Jewellers
- Yacht charters
Try PBrain as a customer.
Choose a fictional business, explore its services and send an enquiry through its WhatsApp button to experience PBrain in action.
Start with a clinic enquiry.
Ask about services, consultation options or the next step. Experience how PBrain responds and gathers relevant details.
Launch Clinic DemoPlan an event with PBrain.
Ask about catering for your event. Experience how PBrain gathers your requirements and progresses the enquiry.
Launch Catering DemoOne core plan. From $800 / month.
Coverage sized around your business, normal enquiry volume and routing complexity.
Your inbound enquiry journey, worked.
PBrain answers, progresses and qualifies, follows up, routes opportunities and hands them to your team.
- Answer
- Progress & qualify
- Follow-up
- Routing & handover
- Reports
$200credited when you continue
Try PBrain against your actual enquiry process. Continue afterwards and the full $200 is credited against your first month.
From $800per month
The full core journey, sized around your operation. No annual lock-in required.
1 month freepay for 11, use PBrain for 12
Commit annually and receive twelve months of coverage while paying for eleven.
Miss one and you receive a service credit. A systemic failure means that month is free. Excludes messaging-platform outages, spam, duplicate threads and anything outside the agreed scope.
Consumer behaviour. Commercial strategy. AI engineering.
Meet the team behind PBrain.
Dr. Xiao Yuhong, PhD
CEO & FounderPhD in Consumer Behavior from Nanyang Technological University, with a foundation in Computer Science. His work connects technology with the psychology of customer decisions.
Nicholas Lin
CMO & Co-FounderColumbia MBA with experience at McKinsey & Company and Accenture. He brings commercial strategy, marketing and operational experience to PBrain.
Li Huan
CTO & Co-FounderPhD candidate researching Neural Networks at Nanyang Technological University, with experience building systems for large-scale government projects.
A few questions, answered.
What counts as a conversation?
One customer enquiry, including the messages needed to work that enquiry. You are not charged per message.
How is the conversation allowance determined?
We size the allowance around your normal enquiry volume. Additional conversations are charged at a lower rate than your included conversations.
Is follow-up included?
Yes. Follow-up is part of ConversionEngine, alongside answering, qualification, routing, handover and reports.
Can PBrain route enquiries between teams?
Enquiries can be routed by brand, outlet, enquiry type or sales team, according to your agreed deployment.
How does the trial work?
The trial costs $200. We review your enquiry process and rehearse PBrain’s responses with you before it handles live enquiries. Continue afterwards and the full $200 is credited against your first month.
Can we control how PBrain responds?
We define approved information, qualification questions, follow-up processes and escalation rules with your team before deployment.
What if we need deeper integration?
PBrain Enterprise can extend the workflow through deeper data collection, automated quotations, API connections and business process integration. Explore the pricing and Enterprise options.
Your next enquiry could arrive tonight.
Start with the $200 trial. Continue afterwards and the full trial fee is credited against your first month.
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Select your industry
Medical Clinic CateringThe PBrain demo is designed to simulate a specific industry. To fully experience it, send an inbound enquiry through the WhatsApp button after entering the demo.